Widerrufsrecht

  1. All items must have a valid Return Merchant Authorization Number (RMA #) prior to sending the item back to us. Please email us for a RMA # to cneefl@188.com
  2. Items must be returned within 30 days of receiving the product.
  3. Refunds are given in the original method of purchase.
  4. The buyer is responsible for the cost of return shipping unless the item was received incorrectly or is defective.
  5. Orders that are received incorrectly or in damaged condition must be reported within 7 days of purchase.
  6. Items must be returned in new, unused, and resalable condition with retail box and paperwork (if applicable).
  7. Items that are not in new, unused, and resalable condition may not be returned.
  8. 8. We do not refund the shipping fee.