Privacy Policy

At NSAUTOLIGHTING, we value the trust you place in us and are committed to protecting the privacy, security, and confidentiality of your personal information. This Privacy Policy explains what information we collect, how we use, store, and safeguard it, and the choices you have to control your data. We may update this policy periodically to reflect changes in our practices or legal requirements—when we do, we’ll revise the “Last Updated” date at the top. We encourage you to review this policy regularly to stay informed.

1. Information We Collect

We collect information to fulfill your orders, improve our automotive LED lighting products and services, and deliver a seamless shopping experience. The data we gather falls into two categories: information you provide directly and information we collect automatically.

1.1 Information You Provide Voluntarily

We may request personal information when you interact with our website or services, including when you:
  • Place an order (e.g., full name, shipping/billing address, phone number, email address, credit card details)
  • Create a customer account (e.g., email address, password, saved shipping/billing addresses)
  • Subscribe to our newsletter (e.g., email address)
  • Submit product reviews, photos or participate in surveys/promotions (e.g., name, feedback, vehicle type)
  • Contact our customer support team (e.g., email, phone number, order ID, details about your inquiry)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect non-identifiable technical data to optimize your experience and improve our site. This includes:
  • Browser type and version (e.g., Chrome, Safari)
  • IP address (used to approximate location for shipping accuracy and fraud prevention)
  • Pages viewed, time spent on each page, and navigation paths
  • Device information (e.g., smartphone, laptop, operating system)
  • Referral source (e.g., how you found our site—search engine, social media, or third-party link)
This data is collected via cookies and similar tracking technologies (see Section 7 for details).

2. How We Use Your Information

We use your personal information only for legitimate business purposes, as permitted by law. Key uses include:
  • Process and fulfill orders: Verify your identity, process payments, coordinate shipping (via partners like Yanwen Logistics), and send order confirmations/tracking updates.
  • Manage your account: Maintain your preferences, saved addresses, and order history to speed up future purchases of LED lighting products.
  • Communicate with you:
    • Transactional updates (e.g., order status, delivery delays, returns processing).
    • Newsletter content (e.g., new LED product launches, exclusive offers, automotive lighting tips)—you can unsubscribe at any time (see Section 5).
    • Support responses.
  • Improve our offerings: Analyze purchase trends and website usage to enhance our products, site functionality, and customer experience.
  • Personalize your experience: Recommend products tailored to your needs and remember your preferences.
  • Prevent fraud: Use IP addresses and order patterns to detect unauthorized transactions or suspicious activity, protecting both you and NSAUTOLIGHTING.
  • Comply with legal obligations: Retain order and contact information to meet tax, shipping, and consumer protection laws.

3. How We Share Your Information

We never sell, trade, or rent your personally identifiable information to third parties for marketing purposes. We only share your data with trusted service providers who help us operate our business—and only to the extent necessary to perform their services. These partners are contractually required to protect your information and may not use it for unrelated purposes.
Examples of trusted third parties include:
  • Payment processors: To securely process credit card payments (we do not store credit card details on our servers—see Section 4).
  • Shipping carriers: To deliver your LED lighting orders and provide tracking updates.
  • E-commerce platforms: To host our website, manage inventory, and process orders.
  • Marketing tools: To send newsletters and promotional emails (only if you’ve opted in).
  • Analytics providers: To analyze website traffic and improve our site (see Section 7.2 for third-party cookie details).
We may also disclose your information if required by law or to protect our rights, property, or safety—or the rights, property, or safety of our customers or others.

4. How We Protect Your Information

We implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse of your personal information:
  • Secure payment processing: All credit card transactions are encrypted via Secure Socket Layer (SSL) technology (look for the padlock icon in your browser’s address bar to confirm). We do not store credit card details on our servers—payment data is managed by PCI DSS-compliant processors to ensure maximum security.
  • Encrypted data storage: Your account information is stored on encrypted servers with restricted access. Only authorized NSAUTOLIGHTING personnel (who are required to keep data confidential) can access this information.
  • Password protection: Your account is secured by a password you choose. We recommend using a unique, strong password and never sharing it. We cannot access your password—if you forget it, use our “Forgot Password” feature to reset it.
  • Fraud monitoring: We use tools to detect suspicious activity and take immediate action to protect your account.

5. Your Privacy Rights

As a customer, you have the following rights regarding your personal information (subject to applicable laws):
  • Access your data: Request a copy of the personal information we hold about you (e.g., order history, saved addresses).
  • Correct inaccuracies: Update or correct outdated/incorrect information (e.g., edit your shipping address via your account settings).
  • Delete your data: Request the deletion of your account and personal information. Contact our support team to submit this request—note that we may retain basic order details (e.g., purchase date, product type) to comply with legal obligations (e.g., tax records) or resolve disputes.
  • Opt out of marketing: Unsubscribe from our newsletter or promotional emails by clicking the “Unsubscribe” link at the bottom of any email. You will still receive transactional updates (e.g., order confirmations) after unsubscribing.
  • Withdraw consent: If you previously consented to data use (e.g., sharing your installed LED photos for marketing), you can withdraw consent by contacting our support team.
To exercise these rights, email us at claire@ming-rui.onaliyun.com with your full name, email address, and a clear description of your request. We will respond within 10 business days.

6. Third-Party Links

Our website may include links to third-party sites. These sites have their own independent privacy policies, and we have no control over their content or data practices. NSAUTOLIGHTING is not responsible for the privacy or security of information you share on these external sites. Always review the privacy policy of any third-party site before providing personal information.

7. Cookies and Tracking Technologies

We use cookies to enhance your website experience. Cookies help us manage your shopping cart, remember your preferences, and analyze site performance. You can control cookie settings via your browser—but disabling certain cookies may limit core website features.

7.1 Types of Cookies We Use

Cookie Category Purpose
Necessary Cookies Essential for basic site function (e.g., PHPSESSID to maintain your shopping cart, FORM_KEY to prevent fake requests). Disabling these breaks core features like checkout.
Preference Cookies Save your choices (e.g., STORE for language/currency preferences, USER_ALLOWED_SAVE_COOKIE to remember if you agreed to cookies).
Analytics Cookies Track site usage (e.g., pages viewed, time on site) to improve our website and LED products. Examples include MAGE-CACHE-STORAGE (speeds up page loading) and first-party analytics tools.

7.2 Third-Party Cookies

We may use third-party tools (e.g., Google Analytics) that place cookies on your device to analyze website traffic. These third parties have their own privacy policies (e.g., Google’s Privacy Policy), and we do not access or control their cookies. You can opt out of Google Analytics tracking via Google’s Ads Settings or by installing the Google Analytics Opt-out Browser Add-on.

8. Children’s Privacy

Our website, products, and services are not directed to individuals under 13 years of age. We do not intentionally collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe their child has shared information with us may contact our support team to request removal.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
  • Email: claire@ming-rui.onaliyun.com
  • Business Hours: Mon-Fri 8:00 to 18:00 (GMT+8)
  • Mailing Address: Building 4, Fanglue Technology, No. 2 Shenma Road, Qixia District, Nanjing City, Jiangsu Province, China